PayPlus has been a great payroll service. I switched from initially using a national payroll provider for a few years, to a regional payroll provider. I switched to PayPlus, and in addition to saving on payroll, ended up with a more automated, responsive payroll service, and less need to access customer service. But, when I do need service, PayPlus has always been there to respond to my requests, and deliver what I need. As a small business owner, payroll is a necessity, but a service that I want to be as seamless and invisible as possible. PayPlus has met that need for my business.